Privacy Policy

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Who we are

LearnSPSS is a trading name of Mad Media Productions Ltd, a company registered in England and Wales (company number 15349657), registered office 128 City Road, London, EC1V 2NX. We are the data controller for the personal data described here. Contact us at hello@learnspss.co.uk.

What we collect

• Account details: your first name, email address and password. Passwords are stored in hashed form by our authentication provider; we can't see them.
• Learning progress: lessons completed, XP and streak.
• Subscription details: your plan and its status. Payments are processed by Stripe. We store your Stripe customer reference and plan, but we never see or store your card details.
• If you sign in with Google: your name and email address from your Google account.

Why we use it

We use this data to provide your account, save your progress, give you access to the plan you've paid for, and contact you about your account. Our lawful basis is performance of our contract with you. We may also send essential service emails, such as password resets.

Who we share it with

We use trusted providers to run the service: Supabase (account and progress storage), Netlify (website hosting), Stripe (payments and subscriptions) and Google (only if you choose Google sign-in). They process data on our behalf under data processing agreements. Some providers may process data outside the UK; where they do, appropriate safeguards such as the UK International Data Transfer Addendum are in place.

Cookies and local storage

We only use storage that's strictly necessary to keep you logged in and remember your progress. We don't use advertising or tracking cookies. If this changes, we'll ask for your consent first.

How long we keep it

We keep your account data while your account is open. If you ask us to delete your account, we delete your personal data within 30 days, except payment and invoice records we must keep for tax purposes (normally six years).

Your rights

You can ask to access, correct, delete or receive a copy of your data, or object to how we use it. Email hello@learnspss.co.uk. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).